Reuters points the way to more civil discourse

reuters hqCommunity management of conversations around stories has taken a new turn at Reuters where they’re offering points to people whose comments are civil, thoughtful and add to the sum total.

On some stories, the “conversation” had been little more than partisans slinging invective at each other under the cloak of anonymity, said Global Editor for Consumer Media Richard Baum.

Reuters had agonized over how to achieve more rewarding discussions before coming up with the points system in which people whose comments were approved gained a point, those who were off topic or transgressed rules lost a point.

High scoring commentators are classed as expert users and get extra – as yet unspecified – privileges. Interestingly, statistics for reader contributions are visible to all – creating a sort of reputational league table.


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